Our glossary page is designed to demystify water treatment terminology, helping you quickly understand key terms and technical language so you can make informed, confident decisions about your system.

Hardness

Hardness in water treatment refers to the concentration of dissolved minerals, primarily calcium and magnesium ions, picked up as water percolates through limestone, chalk, and soil. 

Reverse Osmosis (RO)

Reverse Osmosis (RO) is a advanced water purification technology that forces water under pressure through a semi-permeable membrane to remove up to 99% of contaminants, including ions, molecules, and impurities.

Legionella Control

Legionella control involves managing water systems to prevent the growth and spread of bacteria.

Filtration

Filtration is a physical, chemical, or biological process that removes suspended solids, bacteria, and contaminants from water by passing it through porous media, such as sand, gravel, or specialised membranes.

Demineralisation

Demineralisation is an ion exchange water treatment process that removes inorganic dissolved solids (TDS), such as calcium, magnesium, and sodium, replacing them with $H^{+}$𝐻+ and $O{H}^{-}$𝑂𝐻− ions to create high-purity water. 

Borehole

A borehole is a narrow, deep, vertical or horizontal shaft drilled into the ground, typically 50–200m deep and 110–150mm wide, used for accessing underground water (wells).

Water Softening

Water softening is the process of extracting calcium Ca2+ and magnesium Mg2+ ions that produce hardness in water. Water softener systems can transform even extremely hard water into purer, silky soft, luxury water that provides a wide range of benefits.

5 for 5

we now offer an industry first 5-year warranty on all new Reverse Osmosis and pre-treatment plant. This will cover parts and labour.

Water Supply

Water supply refers to the infrastructure and processes involved in sourcing raw water, cleaning it to safe, potable standards, and distributing it to consumers. 

Microorganisms

Microorganisms are divided into seven types: bacteria, archaea, protozoa, algae, fungi, viruses, and multicellular animal parasites (helminths).