At Lubron, we know how important continuity and compliance is to you and because prevention is always better than cure, we provide an exemplary package of water system maintenance servicing to meet your specific requirements.
Our experienced team of engineers carry out equipment health checks to ensure your water systems and equipment are operating at optimum levels.
We are proud of our reputation for the very highest standards of customer support. With Lubron as your partner, you can access specialist technical advice when you need it most, and be supported by our national team of service engineers, fully trained and experienced in all aspects of maintaining water treatment systems & equipment.
COMPLETE WATER TREATMENT SERVICE
Our comprehensive service contracts are tailored to your requirements.
Replacing key components during servicing to prevent breakdowns and costly downtime for your business.
Our service also includes optimizing the efficiency of your plant, correct amount of salt and water usage for your water softeners.
Correct reject water for your Reverse Osmosis system.
Carried out by our nationwide team of fully experienced engineers.
Engineers receive comprehensive inhouse training on all Lubron plant and equipment.
Our engineers carry a full stock of parts to ensure that any minor repairs can be carried out on the spot.
For larger remedial works, we will provide a fully costed quote upfront and all of our work is completed by our own inhouse team.
We can also quote to repair other manufacturers equipment.
Should the worst happen, we can offer 24hr telephone support from one of our engineers to help you get back to work as quickly as possible.
Our fleet of fully stocked vans are equipped with state of the art tracking technology to ensure that the nearest engineer can react to your needs.
24hr/7 day out of hours telephone support is included in our Assured and Complete Care Packages.
As both an ISO 9001 and ISO 14001 certified company we are committed to providing quality products and services.
Our engineers are thoroughly trained in all aspects of Health and Safety, using our online training portal.
We run frequent training workshops to ensure all our engineers are fully up to date on new equipment and technologies.
CARE PACKAGES
At Lubron our customers have different water treatment applications, and for each application the service requirements differ.
That’s why we have tailored service packages and additional services to meet all our customers requirements
| ESSENTIAL CARE | ASSURED CARE | COMPLETE CARE | |
|---|---|---|---|
| SERVICE VISITS | ✔ | ✔ | ✔ |
| WATER QUALITY CHECKS | ✔ | ✔ | ✔ |
| DISCOUNTED CONSUMABLES & PARTS | ✔ | ✔ | ✔ |
| PREFERENTIAL LABOUR RATE | ✔ | ✔ | ✔ |
| TECHNICAL SUPPORT | ✔ | ✔ | ✔ |
| ELECTRONIC SERVICE REPORTS | ✔ | ✔ | ✔ |
| PRIORITY BREAKDOWN RESPONSE | ✔ | ✔ | ✔ |
| SPARE PARTS ON VAN | ✔ | ✔ | ✔ |
| SERVICE CONSUMABLES | ✔ | ✔ | ✔ |
| NOMINATED LEAD ENGINEER | ✔ | ✔ | |
| 24/7 EMERGENCY TECH SUPPORT | ✔ | ✔ | |
| RESPONSE WITHIN 2-3 WORKING DAYS | ✔ | – | – |
| GUARANTEED 24 HOUR RESPONSE | ✔ | – | |
| GUARANTEED 8 HOUR RESPONSE | ✔ |
ADDITONAL SERVICES
In addition to the above Lubron care packages we can offer the following options to truly personalise your service plan:
| ✔ | WATER PLANT OPTIMISATION | ✔ | 4 HOUR RESPONSE | ✔ | SALT |
| ✔ | WATER TREATMENT CHEMICALS | ✔ | LABORATORY ANALYSIS | ✔ | CUSTOMER PORTAL |
| ✔ | REMOTE MONITORING | ✔ | CALIBRATION | ✔ | WATER HYGIENE HTM 04-01 |